privacy policy

Privacy policy

Last Updated: 03/04/2024

Welcome to Mokart - Museum of Krypto Art.

Your privacy is important to us. This privacy policy explains how we collect, use, and protect the information we collect from you through our website and app. Please read this policy carefully and contact us if you have any questions or concerns.

1. General Data Protection Regulation (GDPR):
Mokart - Museum of Krypto Art is committed to complying with the provisions of the European Union's General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data of users residing in the EU.

1.1 User Rights:
In accordance with the GDPR, users have various rights regarding their personal data, including:
- The right to access their personal information and request a copy.
- The right to request correction or updating of their personal information if it is inaccurate or incomplete.
- The right to request deletion of their personal data, also known as the "right to be forgotten," under certain circumstances.
- The right to object to the processing of their personal data for legitimate reasons.
- The right to data portability, meaning the right to receive a copy of their personal data in a structured, commonly used, and machine-readable format.

1.2 Data Retention Period:
User personal data will be retained only for the period strictly necessary to fulfill the purposes for which they were collected, unless a longer retention period is required or permitted by law.

2. Data Collection:
We collect personal information in various ways, including but not limited to:

2.1. Voluntarily provided information: We may collect personal information when you interact with our website or app, such as when you create an account, fill out forms, make purchases, participate in surveys, or contact us directly. The information we may collect includes name, email address, mailing address, payment information, and other information you voluntarily provide.

2.2. Automatically collected information: We use tracking technologies like cookies to collect information automatically about your use of the website and app. This information may include your IP address, browser type, operating system, device data, and browsing activity. This information helps us personalize your experience and improve our services.

2.3. Information from other sources: We may receive information about you from other sources, such as marketing partners or third-party service providers. This information may be combined with information we collect directly from you to personalize content and improve our services.

Your decision to provide requested information is voluntary, but it may affect your ability to access certain features or services offered by our website and app.

3. Tracking Technologies and Cookies:
We use tracking technologies, such as cookies, to collect information about the use of our website and app to improve your experience and personalize content. Cookies are small text files that are stored on your device when you visit a website or use an application. These cookies can be temporary (session cookies) or permanent (persistent cookies).
Below are the types of cookies we may use on our website and app:

3.1 Technical Cookies: These cookies are essential for the operation of the website and app and allow us to provide the requested services. They may include authentication cookies, session cookies, and security cookies.

3.2 Functionality Cookies: These cookies help us personalize your experience by storing your preferences and choices, such as preferred language or region.

3.3 Analytics Cookies: We use these cookies to collect information about the usage of our website and app, including the number of visitors, pages visited, and traffic sources. This information helps us improve the functionality and design of our services.

3.4 Marketing Cookies: These cookies are used to track your interactions with our marketing communications and advertising campaigns to measure the effectiveness of our marketing strategies and provide you with targeted advertising content.

3.5 Third-Party Cookies: Some cookies may be set by third parties, such as analytics or advertising service providers. These cookies are subject to the privacy policies of the respective third parties, and we do not control or have access to such cookies.

3.6 Social Media Cookies: Some of our services integrate social media features that may set cookies to enable content sharing or for analytical purposes. These cookies are managed by social media platforms and are subject to their respective privacy policies.

3.7 We use cookies for various purposes, including:
- Storing your preferences and settings to provide you with a personalized browsing experience.
- Analyzing how you interact with our website and app to improve their functionality and design.
- Providing targeted advertising content based on your interests and browsing behavior.

You can manage your cookie preferences through your browser or device settings. However, disabling cookies may affect your experience, and some features may not be available. We also use other tracking technologies, such as web beacons and pixel tags, to collect information about the usage and effectiveness of our marketing communications and advertising campaigns.

4. Third-Party Platform and Links to Other Websites:
Our website and app are hosted on the wix.com platform, and your data may be stored through wix.com's data storage, databases, and general wix.com applications. We also advise you to review their privacy policy. Please note that our privacy policy applies only to information collected directly through our website and app and does not extend to the information collection practices of other third-party platforms or websites.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

5. Use of Information:
We use the personal information collected for various purposes, including:

5.1. Providing requested services: We use your information to provide the services you have requested, including order processing, account management, providing customer support, and resolving any technical issues.

5.2. Improving your experience: We use information to personalize your user experience, such as offering personalized content and offers based on your interests and preferences.

5.3. Service-related communications: We use your information to send service-related communications, such as order notifications, product updates, or information about changes to our services.

5.4. Marketing: If you consent, we use your information to send you marketing communications, including updates on new products, promotions, special offers, and event invitations.

5.5. Analysis and research: We use information to analyze trends, conduct market research, and improve the quality of our services, including designing and developing new features.

5.6. Compliance with legal obligations: We use information as required by law or to protect our legal rights, such as responding to legal requests or preventing fraud or illegal activities.

We are committed to using your personal information only for the purposes described in this privacy policy unless we obtain your consent for different use or it is required or permitted by law. For more information about the purposes of personal data usage or to exercise your rights regarding data usage, please contact us using the information provided in the "Contact" section.

6. Sharing of Information:
We only share your personal information under the following circumstances:

6.1. Trusted Service Providers: We may share your information with trusted service providers who work on our behalf to provide the requested services, such as payment processors, shipping service providers, and hosting service providers.

6.2. Business Partners: In some cases, we may share your information with selected business partners to offer joint services or promotions that we believe may be of interest to you. In such cases, we will ensure that our partners respect your privacy and applicable data protection laws.

6.3. Other Users: In certain circumstances, your personal information may be visible to other users of our platform, such as when you participate in forums or public discussions. Please be mindful of the personal information you share in these contexts, as we cannot guarantee the protection of your information once it has been publicly shared.

6.4. Legal Obligations: We may share your personal information when required by law or when we believe in good faith that disclosure is necessary to protect our legal rights, respond to legal requests, or protect the security or integrity of our services.

6.5. Business Transactions: In the event of a merger, sale of assets, or other business transaction, your personal information may be transferred as part of the transaction. In such cases, we will strive to ensure the protection of your personal information in accordance with this privacy policy and applicable data protection laws.

We remain committed to sharing your personal information only when necessary and only with parties that have taken appropriate measures to protect your information. For more information about the sharing of personal data or to exercise your rights regarding data sharing, please contact us using the information provided in the "Contacts" section.

7. Information Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of information.

8. Data Transfers:
Your personal information may be transferred and stored on servers or computers located outside your country of residence, including countries that may not offer the same level of data protection as your country. However, we are committed to protecting your personal information in accordance with this privacy policy and applicable data protection laws. By providing your personal information and using our services, you consent to the transfer of your personal information as described in this privacy policy.

9. User Choices and Rights:
You may choose not to provide certain information; however, it may be impossible to access certain features or services. You can exercise your rights of access, correction, deletion, and objection regarding your personal information by contacting us directly using the information provided in the "Contacts" section.

10. Right to Withdraw Consent:

10.1 Withdrawal of Consent:
Users have the right to withdraw their consent to the processing of their personal information at any time. Withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

10.2 Procedure for Withdrawal of Consent:
To withdraw consent to the processing of your personal information, users can contact us using the details provided in the "Contacts" section of this privacy policy. Upon receiving the request for withdrawal of consent, we will process the request as soon as possible and cease processing the user's personal information for the purposes stated in the withdrawn consent.

10.3 Effects of Withdrawal of Consent:
Withdrawal of consent may affect users' ability to access certain features or services offered by our website and app. However, withdrawal of consent does not affect the lawfulness of processing based on consent before withdrawal.

11. Changes to the Privacy Policy:
We reserve the right to modify this privacy policy at any time. Changes will be posted on the website and app, and continued use of our services will constitute acceptance of the changes.

12. Law Enforcement:
We may be required to share your personal information if required by law or if we believe in good faith that such disclosure is necessary to:
- Comply with ongoing legal procedures or respond to legal requests from public authorities, including government regulatory bodies.
- Protect our rights, your safety, or the safety of others, investigate fraud or illegal activities, or respond to a security threat.
- Enforce our Terms of Service or other applicable policies.
- Protect the rights, property, or safety of Mokart - Museum of Krypto Art, its users, or other individuals.

We are committed to cooperating with competent authorities and providing only the information requested as necessary and in accordance with applicable data protection laws. For more information about our legal obligations or to exercise your rights regarding the disclosure of your personal information for legal or law enforcement purposes, please contact us using the information provided in the "Contacts" section.

13. Children's Policy:

13.1 Collection of Information from Minors:
Mokart - Museum of Krypto Art does not knowingly collect personal information from individuals under the age of 13. In the event that we become aware that we have collected personal information from an individual under the age of 13 without verifiable parental consent, we will take immediate steps to delete such information from our servers or computers.

13.2 Treatment of Minors' Information:
For individuals under the age of 18, Mokart - Museum of Krypto Art takes special measures to protect their privacy and security. All personal information collected from individuals in this age group will be treated with the utmost confidentiality and in accordance with applicable privacy laws.

13.3 Parental and Guardian Rights:
Parents or guardians of individuals under the age of 18 have the right to access, modify, or request the deletion of their children's personal information. If you suspect that your child has provided personal information without your consent, please contact us using the details provided in the "Contacts" section of this privacy policy, and we will do our best to address the situation.

13.4 Monitoring Minors' Online Activity:
Parents and guardians are encouraged to monitor their children's online activity and encourage responsible use of personal information on the Internet.

14. Contacts:
For questions, comments, or complaints regarding our privacy policy or information management practices, please contact us at moka.web3@gmail.com.

Thank you for trusting Mokart - Museum of Krypto Art.